New drawings and model files cannot be processed and viewed in Autodesk viewer

Incident Report for Avima

Resolved

This incident has been resolved.
Posted Oct 29, 2024 - 17:33 CET

Update

We are continuing to monitor for any further issues.
Posted Oct 29, 2024 - 17:33 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 29, 2024 - 15:27 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 28, 2024 - 22:20 CET

Investigating

We are currently investigating this issue.
Posted Oct 28, 2024 - 16:19 CET
This incident affected: Avima.
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